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Bec_Humpty_Dumpty8

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Hello there Network,
Please, please, am on my knees asking for real help, as I am at the end of my tether.  Working in a call centre, that on one day experienced significant phone/internet line disruption fault, there were loud droning sounds that came piercing through my headset, causing acute pain at that time.  This was the onset of tinnitus, and not long after, random attacks of vertigo episodes, where my legs lose control and I fall down like Humpty Dumpty.  These attacks seems to occur close to exposure of repeat loud deep or piercing sounds, or even in strong winds.  Only the right ear is affected.

Although the pain subsided, and the tinnitus has now become somewhat bearable, the vertigo attacks still occur, and after months of tests, and going through the work reported incident process, I am now finding that I still do not have a correct diagnosis, therefore no correct treatment can be applied.

With one ENT stating Meniere's Disease and another saying it is likely but tests would need to confirm this.  I have had 2 tests for Md, one (vestibular function test) says a negative result to MD and the other (ECOG) says it could be MD.....yet I still feel that this is an audio shock injury of some sort and I'm at a loss where I can find a specialist who will understand this and treat it accordingly.  I have also had cervical problems only recently since this happened, and the doctor's I have seen so far do not seem to be interested in the link this has to my ear injury.

Can someone please recommend a specialist in Sydney that could possibly help with this.  After an anxiety meltdown from all of this, I literally have nowhere to turn (in case I turn, then spin out again and fall down).

I appreciate any assistance or suggestions that can be offereed - thank you [scared0016]

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Mithrandir

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Reply with quote  #2 
Hello,

The auditive disease of call center is acoustic shock disorder, that's a muscular problem which triggers ear pain, tinnitus, hyperacusis, etc...

One of the most specialist in the world is australian, she's Myriam Westcott, she knows more about TTTS than a lot of doctors...
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Rob

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Reply with quote  #3 
It sounds like you are describing classic symptoms of an acoustic shock incident.  Symptoms include pain, tinnitus and balance disorder.  It can take a while to get a proper diagnosis, so don't give up hope. 

I think it is good advice to contact Myriam Westcott. 

Dineen Westcott Moore Audiology
74 Mount Street
Heidelberg 3084 Victoria

Phone: +613 - 9457-6588

This link is a little old, but it shows the connection between acoustic shock and headset use.  In an interesting paper on acoustic shock written last year, Don McFerran describes balance issues as a common symptom of an acoustic shock incident. 

http://callcenterinfo.tmcnet.com/research/acousticshockdefinition.pdf 

Here is a paper written a while back by Ms. Westcott on acoustic shock.

http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.507.1249&rep=rep1&type=pdf

Rob
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Bec_Humpty_Dumpty8

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Posts: 4
Reply with quote  #4 
Quote:
Originally Posted by Rob
It sounds like you are describing classic symptoms of an acoustic shock incident.  Symptoms include pain, tinnitus and balance disorder.  It can take a while to get a proper diagnosis, so don't give up hope. 

I think it is good advice to contact Myriam Westcott. 

Dineen Westcott Moore Audiology
74 Mount Street
Heidelberg 3084 Victoria

Phone: +613 - 9457-6588

This link is a little old, but it shows the connection between acoustic shock and headset use.  In an interesting paper on acoustic shock written last year, Don McFerran describes balance issues as a common symptom of an acoustic shock incident. 

http://callcenterinfo.tmcnet.com/research/acousticshockdefinition.pdf 

Here is a paper written a while back by Ms. Westcott on acoustic shock.

http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.507.1249&rep=rep1&type=pdf

Rob

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Bec_Humpty_Dumpty8

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Posts: 4
Reply with quote  #5 
Thank you so much Rob!![fingerscrossed]
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Bec_Humpty_Dumpty8

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Reply with quote  #6 
Thank you so much for this referral

Quote:
Originally Posted by Mithrandir
Hello,

The auditive disease of call center is acoustic shock disorder, that's a muscular problem which triggers ear pain, tinnitus, hyperacusis, etc...

One of the most specialist in the world is australian, she's Myriam Westcott, she knows more about TTTS than a lot of doctors...

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